Reservations canceled up to 30 days before the start of the stay will receive a full refund. Reservations canceled up to 14 days before the start of the stay will receive a 50% refund. Otherwise you will not receive a refund. In case of force majeure according to the criteria of the establishment, which will be analyzed case by case, a voucher may be offered for 50% of the stay not enjoyed.

For modifications during the stay (only for reservations of more than 30 nights) must be notified with at least 15 days, subject to penalty.